Refund and Returns Policy


At, we strive to ensure your satisfaction with our printing services. Please read our refund and return policy carefully:

  1. Customized Prints: As each print order is customized and tailored to your specific requirements, we do not offer refunds on custom-printed items unless it is determined to be our fault. In the event of an error or issue caused by us, we will gladly reprint the order at no additional cost to you.

  2. Quality Assurance: We take pride in delivering high-quality prints and materials. However, there is a 5% over/under run on print allowance due to the nature of the printing process. This means that the final quantity of prints may vary slightly, within this 5% range. We strive to ensure that you receive at least the quantity you ordered, if not more.

  3. Shipping: We offer complimentary shipping to the address provided during the order placement process. Please ensure that the address provided is a physical address to ensure smooth delivery. It is your responsibility to provide accurate and complete shipping information. Any additional charges incurred due to incorrect or incomplete address information will be the customer’s responsibility.

  4. Damaged or Defective Items: In the rare event that your order arrives damaged or with defects, please contact our customer service within [insert number of days] of receiving your order. We may request supporting documentation, such as photographs, to assess the issue. If it is determined to be our fault, we will arrange for the reprinting of the affected items at no additional cost.

  5. Order Cancellation: Once an order has been placed and payment has been processed, cancellations are not permitted. Please review your order carefully before submitting it to avoid any errors or issues.

Please note that this refund and return policy applies specifically to orders placed through For any further assistance or inquiries regarding refunds, returns, or order issues, please contact our customer service team.